CANCELLATIONS
As we are a small hotel, late cancellations and no-shows really affect our business, therefore our deposit and cancellation policies are as follows:
- We require a deposit equal to one night’s stay that will be charged to your credit card upon booking, the deposit is non-refundable
- If you would prefer, you can make a deposit or bank transfer for the equivalent to one night’s room charge and send us a copy of the deposit voucher or transfer receipt within 5 days of making the reservation
- We will automatically cancel any reservation for which we do not receive either a valid credit card or notification of payment within 5 days
- During peak periods, the deposit will be equal to 50% of the reserved stay
- More than 30 days’ notice – full refund less $25.00 administration fee
- 14 days or less notice – loss of deposit
- Cancellations 24 hours or less before your reservation, must pay 100% of the nights reserved
COVID-19 RISK FREE CANCELLATIONS
In the case that government regulations related to COVID-19 restrict free circulation or the opportunity to travel and you are forced to cancel your reservation, we will reimburse 100% of your deposit
TERMS AND CONDITIONS
- All rates are subject to 10% ITBMS
- Rates are based on double occupancy
- Marina Hotel offers rates with and without breakfast for your convenience
- Guests that choose rates without breakfast may enjoy their breakfast à la carte in our restaurant The Dock for an additional cost
- Guests that choose breakfast inclusive rates may enjoy our Continental breakfast or a $9.00 credit to be consumed in our restaurant The Dock during breakfast hours
- The continental breakfast includes orange juice (4 oz), seasonal fruit, ham and cheese, toast, marmalade and butter
- À la carte breakfast is also available for an additional cost
- Up to 2 children younger than 12 years of age stay free with parent if no extra bed is needed
- Additional guests for breakfast included rates: $40.00 per person per night (plus tax)
- Additional guests for no breakfast rates: $30.00 per person per night (plus tax)
- There is a two-night minimum stay for all holiday periods
- Children under 12 years of age stay free with parents (if no extra bed is required)
- Our BAR (Best Available Rates) are promotional rates and therefore no other discounts apply
WE ARE A PET-FRIENDLY HOTEL:
- There is a 2 pet per room limit, we welcome pets up to 55 pounds
- There is an additional charge of $25.00 + tax per pet per day
- Pets cannot be left unattended in guestrooms
- Pets must be leashed while on the hotel property
- Guests are responsible for cleaning after their pets
- Additional fees may apply if the damage is found in the room upon check out
- Service pets may accompany guests with disabilities
Please understand that should your pet disturb other hotel guests; the hotel will have no other choice but to refuse further accommodation for your pet
Thank you!
ABOUT SELECT SMALL HOTELS
Select Small Hotels is a hospitality management company, inspired and driven by the challenges that face today’s independent hotel and restaurant owners, with the aim to assess, assist and empower them with their operational, marketing and reservation challenges. Learn more